More articles written by victor
Best Practices
What Happens When SaaS Companies Don’t Meet Investors’ Expectations?
Investors have various areas of focus on the expectations of the SaaS (software as a service) companies they’re willing to invest in. With that said, there are a few key company qualities that virtually all savvy investors consider vital to their final decisions. First, investors will virtually always assess whether companies offer products that solve … Continued
Best Practices
What Happens When SaaS Companies Don't Meet Investors’ Expectations?
Investors have various areas of focus on the expectations of the SaaS (software as a service) companies they’re willing to invest in. With that said, there are a few key company qualities that virtually all savvy investors consider vital to their final decisions. First, investors will virtually always assess whether companies offer products that solve … Continued
Get more insights!
Don’t miss a post. Sign up for our weekly newsletter.
Tools
The 16 Best Free Live Chat Software Out There | 2021 List
We’ve reviewed the best free live chat software & made a list to help you decide on the right choice for your needs. Check out our list!
Tools
The 16 Best Free Live Chat Software Out There | 2021 List
We’ve reviewed the best free live chat software & made a list to help you decide on the right choice for your needs. Check out our list!
Tools
Best Employee Onboarding Software for Remote Workers
Investing in employee onboarding, training, and education early on is one of the most important things you need to do for your company. It will help you narrow the global skills gap by allowing you to develop the right talent in-house. It will help you boost productivity and performance, improve employee morale, and even strengthen … Continued
Customer Success
Customer Success: Common Fails and How To Avoid Them
Marketers, entrepreneurs, and solopreneurs could consider customer success the be-all-end-all when it comes to their company’s longevity. And they wouldn’t be wrong, especially seeing as the model has shifted from B2B or B2C to H2H (Human-To-Human, that is). This makes customer success super important, especially when it translates as Conversion Rate Optimization (CRO) success. You … Continued
Best Practices
From Different Grounds Up: How to Build Your Own Remote Team
Various factors, from the pandemic to the Millennial desire for a greater work-life balance, have led to businesses around the world embracing the work-from-home model. It’s a model that has proven to be highly successful in terms of productivity, but it requires careful implementation. We’ve learned a great deal from our efforts with this, and … Continued
Best Practices
How a Data Science Strategy Can Help Customer Success and Support Teams
The customer success and support teams of big companies engage with thousands of customers every day. Each interaction holds importance and the company can use it for their benefit. But the increasing number of these interactions means it is impossible to look at each one of them individually or to understand the individual customer journey. … Continued